N Y C Health and Hospitals logo. Test & Trace Corps
N Y C Health and Hospitals logo. Test & Trace Corps

NYC Test & Trace Corps COVID-19 Quarantine and Isolation Guidance Tool

Instructions

This tool provides guidance on what to do if you have been exposed to or tested positive for COVID-19. It contains a few short questions. Please note that we do not collect or retain any personally identifying information.

You will not be asked to provide any personally identifying information to use this tool. However, if you choose to request a Take Care package, which contains items to help you separate safely at home, your personal information will be needed for it to be shipped to you.

This site is best used with Chrome, Edge, Internet Explorer 11 or higher, Firefox, Safari or any mobile browser.

Question 1

Which of the below applies to you?

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Question 2

Have you experienced any COVID-19 symptoms in the last 10 days?

Symptoms of COVID-19 include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, congestion or runny nose, sore throat, nausea, vomiting, diarrhea and loss of taste or smell.

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Question 3

On what date did your COVID-19 symptoms begin?

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Question 3

On what date did you take the COVID-19 test that showed you were positive?

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Question 2

On what date were you exposed to COVID-19?

You were exposed to COVID-19 if you were within 6 feet of someone who has COVID-19 for a combined total of at least 15 minutes within a 24-hour period (for example, 3 separate 5-minute exposures on the same day) starting 2 days before their symptoms started or, if they don’t have symptoms, 2 days before they were tested. This applies even if you are vaccinated and/or were wearing a mask. If someone in your household has COVID-19, you are considered to have been exposed until they start isolating.

Enter the date of your most recent exposure. (Please note: If the person you were exposed to is a household member and you are not able to separate from them, you should enter the last date of their isolation period. This date may be in the future.)

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Question 3

Do you currently have any COVID-19 symptoms?

Symptoms of COVID-19 include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, congestion or runny nose, sore throat, nausea, vomiting, diarrhea and loss of taste or smell.

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Question 4

Did you have COVID-19 in the last 90 days ?

If you had a positive COVID-19 test in the last 10 days, please click "back" until you reach Question 1 and select "I tested positive for COVID-19.”

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Question 5

Were you up to date with your COVID-19 vaccines before {{form.CovidExposureDate.value | date:'MM/dd/yyyy'}}?

    If you are immunocompromised, please consult these guidelines to find out your vaccination status.
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Question 2

On what date did your COVID-19 symptoms begin?

Symptoms of COVID-19 include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, congestion or runny nose, sore throat, nausea, vomiting, diarrhea and loss of taste or smell.

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Question 3

Have you taken a COVID-19 test since your current symptoms began?

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Question 4

What was the result of your COVID-19 test?




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Shipping Information

Please note that while no data from the questionnaire was collected or retained, your personal information is needed for your Take Care package to be shipped it you. It will be used only for this purpose and will be stored in NYC Test & Trace’s database.

(Please provide a residential address. No P.O. boxes, commercial addresses or hotel addresses.)
(any necessary details, such as leave package in lobby or on doorstep)
You acknowledge and understand that this website uses a service called Google reCAPTCHA to prevent abuse. Google reCAPTCHA works by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalized advertising by Google. Please review the Privacy and Terms policies.
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Thank you for providing your information so we can assist you in separating safely! Please click below to submit your Take Care package order and view your personalized quarantine or isolation guidance.

< Back to Guidance

As you have tested positive for COVID-19 and are experiencing COVID-19 symptoms, please follow the below guidance.

Isolating
  • Stay inside your home and safely separate from other people (isolate) until at least {{AddDaystoCovidSymptomsDate(5) | date:'MM/dd/yyyy'}}
  • If you are moderately to severely immunocompromised or unable to wear a mask for 5 full days (this includes children under age 2, who are not recommended to wear masks), isolate until at least {{AddDaystoCovidSymptomsDate(10) | date:'MM/dd/yyyy'}}
  • To request a Take Care Package, Please click here.
Health and safety
  • There are treatment options that can help higher-risk people feel better sooner and prevent hospitalization. These treatments work best when given as early as possible. Reach out to a health care provider, visit the NYC Test & Trace Medical Care and Treatment resource page or call at 212-COVID19 (212-268-4319), select your language and press 9.
  • Wear a well-fitting mask when you are not able to separate from others, including at home
  • Monitor your symptoms closely. If you have an emergency warning sign (including trouble breathing, chest pain or new confusion), seek emergency medical care immediately.
Notifying close contacts Ending isolation
  • If you do not feel better or you still have a fever after 5 days of isolation, speak with a health care provider and continue to isolate until your symptoms are resolving and you have been fever-free without the use of medication for 24 hours
  • If you feel better by {{AddDaystoCovidSymptomsDate(5) | date:'MM/dd/yyyy'}} — meaning you do not have symptoms or your symptoms are resolving and you have been fever-free without the use of medication for 24 hours — you can stop isolating on {{AddDaystoCovidSymptomsDate(6) | date:'MM/dd/yyyy'}} if you are able to wear a well-fitting mask around others until {{AddDaystoCovidSymptomsDate(10) | date:'MM/dd/yyyy'}}
  • If you stop isolating on {{AddDaystoCovidSymptomsDate(6) | date:'MM/dd/yyyy'}}, you should take the following precautions until {{AddDaystoCovidSymptomsDate(10) | date:'MM/dd/yyyy'}}:
    • Wear a well-fitting mask around others at home and in public. Wearing a well-fitting mask following isolation decreases the small risk of transmitting the virus to others.
    • Avoid crowds and nonessential activities
    • Do not go anywhere a mask cannot always be worn, such as restaurants, and avoid eating around others at home and at work
    • Avoid people who are immunocompromised or at high risk for severe disease, as well as nursing homes and other high-risk settings
  • Although a negative test is not needed to end isolation, if you have access to a test and want to test, the best approach is to use an antigen test toward the end of the 5-day isolation period
  • Avoid travel until after {{AddDaystoCovidSymptomsDate(10) | date:'MM/dd/yyyy'}}

Please note: Health care personnel, congregate setting staff and individuals who work in or attend childcare or school settings should check with their workplace or school about their policies for returning to work or school.

If you have questions or concerns about your symptoms, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you have tested positive for COVID-19 but have not developed symptoms, please follow the below guidance.

Isolating
  • Stay inside your home and safely separate from other people (isolate) until at least {{AddDaystoCovidPositiveDate(5) | date:'MM/dd/yyyy'}}
  • If you are moderately to severely immunocompromised or unable to wear a mask for 5 full days (this includes children under age 2, who are not recommended to wear masks), isolate until at least {{AddDaystoCovidPositiveDate(10) | date:'MM/dd/yyyy'}}
  • Wear a well-fitting mask when you are not able to separate from others, including at home
  • Monitor yourself closely for symptoms until {{AddDaystoCovidPositiveDate(10) | date:'MM/dd/yyyy'}}
  • If you develop symptoms, restart isolation for at least 5 full days after your symptoms began (day 0 is now the day your symptoms began) and follow the guidance for people who have symptoms or restart this tool and reanswer the symptoms question
  • To request a Take Care Package, Please click here.
Notifying close contacts Ending isolation
  • You can stop isolating on {{AddDaystoCovidPositiveDate(6) | date:'MM/dd/yyyy'}} if you have not developed symptoms and are able to wear a well-fitting mask around others through {{AddDaystoCovidPositiveDate(10) | date:'MM/dd/yyyy'}}
  • If you stop isolating on {{AddDaystoCovidPositiveDate(6) | date:'MM/dd/yyyy'}}, you should take the following precautions until {{AddDaystoCovidPositiveDate(10) | date:'MM/dd/yyyy'}}:
    • Wear a well-fitting mask around others at home and in public. Wearing a well-fitting mask following isolation decreases the small risk of transmitting the virus to others.
    • Avoid crowds and nonessential activities
    • Do not go anywhere a mask cannot always be worn, such as restaurants, and avoid eating around others at home and at work
    • Avoid people who are immunocompromised or at high risk for severe disease, as well as nursing homes and other high-risk settings
  • Although a negative test is not needed to end isolation, if you have access to a test and want to test, the best approach is to use an antigen test toward the end of the 5-day isolation period
  • Avoid travel until after {{AddDaystoCovidPositiveDate(10) | date:'MM/dd/yyyy'}} or, if you develop symptoms, for 10 full days after symptom onset

Please note: Health care personnel, congregate setting staff and individuals who work in or attend childcare or school settings should check with their workplace or school about their policies for returning to work or school.

Should you develop symptoms and have questions or concerns about them, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you had COVID-19 in the last 90 days and currently do not have any COVID-19 symptoms, please follow the below guidance.

  • You do not need to quarantine as long as you continue to not have any COVID-19 symptoms
  • Until {{AddDaystoCovidExposureDate(10) | date:'MM/dd/yyyy'}}, you should:
    • Wear a well-fitting mask when you are not able to separate from others, including at home
    • Monitor yourself closely for symptoms
  • If you develop symptoms:
    • Get tested as soon as possible and stay inside your home and away from other people (isolate) while awaiting your test result
    • If your test result is positive, follow up with a health care provider. If you do not have a health care provider, you can call 311 or NYC Health + Hospitals at 844-NYC-4NYC (844-692-4692) for help finding one. You can also schedule a virtual visit with an NYC Health + Hospitals provider by visiting ExpressCare and clicking on “Talk to a Doctor Now.”
Should you develop symptoms and have questions or concerns about them, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you are up to date with your COVID-19 vaccines and do not have any COVID-19 symptoms, please follow the below guidance.

  • You do not need to quarantine as long as you continue to not have any COVID-19 symptoms
  • Until {{AddDaystoCovidExposureDate(10) | date:'MM/dd/yyyy'}}, you should:
    • Wear a well-fitting mask when you are not able to separate from others, including at home
    • Monitor yourself closely for symptoms
  • If possible, get tested on {{AddDaystoCovidExposureDate(5) | date:'MM/dd/yyyy'}}
    • If you were exposed on more than one day, get tested 5 days after the date of your initial exposure and again on {{AddDaystoCovidExposureDate(5) | date:'MM/dd/yyyy'}}
  • If you develop symptoms:
Should you develop symptoms and have questions or concerns about them, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you do not have any COVID-19 symptoms and are not up to date with your COVID-19 vaccines, please follow the below guidance.

  • Stay inside your home and away from other people (quarantine) until at least {{AddDaystoCovidExposureDate(5) | date:'MM/dd/yyyy'}}
  • Until {{AddDaystoCovidExposureDate(10) | date:'MM/dd/yyyy'}}, you should:
    • Wear a well-fitting mask when you are not able to separate from others, including at home
    • Monitor yourself closely for symptoms
  • If possible, get tested on {{AddDaystoCovidExposureDate(5) | date:'MM/dd/yyyy'}}
  • You can stop quarantining on {{AddDaystoCovidExposureDate(6) | date:'MM/dd/yyyy'}} as long as you have been symptom-free throughout the 5-day period
  • If you are moderately to severely immunocompromised or unable to wear a mask for 5 full days (this includes children under age 2, who are not recommended to wear masks), quarantine until at least {{AddDaystoCovidExposureDate(10) | date:'MM/dd/yyyy'}}
  • To request a Take Care Package, Please click here.
  • If you develop symptoms:

Please note: Health care personnel, congregate setting staff and individuals who work in or attend childcare or school settings should check with their workplace or school about their policies for returning to work or school.

Should you develop symptoms and have questions or concerns about them, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you had COVID-19 in the last 90 days and currently have new symptoms, please follow the below guidance.

  • Get tested and stay inside your home and away from other people (isolate) while awaiting your test result
  • Wear a well-fitting mask when you are not able to separate from others, including at home
  • Monitor your symptoms closely. If you have an emergency warning sign (including trouble breathing, chest pain or new confusion), seek emergency medical care immediately.
  • To request a Take Care Package, Please click here.
  • If your test result is positive, follow up with a health care provider. If you do not have a health care provider, you can call 311 or NYC Health + Hospitals at 844-NYC-4NYC (844-692-4692) for help finding one. You can also schedule a virtual visit with an NYC Health + Hospitals provider by visiting ExpressCare and clicking on “Talk to a Doctor Now.”

Please note: Health care personnel, congregate setting staff and individuals who work in or attend childcare or school settings should check with their workplace or school about their policies for returning to work or school.

Should you develop symptoms and have questions or concerns about them, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you have COVID-19 symptoms and are not up to date with your COVID-19 vaccines, please follow the below guidance.

  • Get tested and stay inside your home and away from other people (isolate) while awaiting your test result
  • Wear a well-fitting mask when you are not able to separate from others, including at home
  • Monitor your symptoms closely. If you have an emergency warning sign (including trouble breathing, chest pain or new confusion), seek emergency medical care immediately.
  • To request a Take Care Package, Please click here.
  • If your test result is positive or you are unable to get tested, isolate for at least 5 days from symptom onset and follow the guidance for those who test positive for COVID-19 or restart this tool and choose “I tested positive for COVID-19”
  • If your test result is negative:
    • If you took the test with a health care provider or at a testing site, quarantine until at least {{AddDaystoCovidExposureDate(5) | date:'MM/dd/yyyy'}}
    • If you used an at-home test, you should continue to isolate and take a second test at least 24 hours later. If that test is negative, quarantine until at least {{AddDaystoCovidExposureDate(5) | date:'MM/dd/yyyy'}}.
    • If you are moderately to severely immunocompromised or unable to wear a mask for 5 full days (this includes children under age 2, who are not recommended to wear masks), quarantine until at least {{AddDaystoCovidExposureDate(10) | date:'MM/dd/yyyy'}}
    • Continue to monitor your symptoms and wear a well-fitting mask around others until {{AddDaystoCovidExposureDate(10) | date:'MM/dd/yyyy'}}

Please note: Health care personnel, congregate setting staff and individuals who work in or attend child care or school settings should check with their workplace or school about their policies for returning to work or school.

If you have questions or concerns about your symptoms, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you are up to date with your COVID-19 vaccines and have COVID-19 symptoms, please follow the below guidance.

  • Get tested and stay inside your home and away from other people (isolate) while awaiting your test result
  • Wear a well-fitting mask when you are not able to separate from others, including at home
  • Monitor your symptoms closely. If you have an emergency warning sign (including trouble breathing, chest pain or new confusion), seek emergency medical care immediately.
  • Reach out to a health care provider
  • To request a Take Care Package, Please click here.
  • If your test result is positive or you are unable to get tested, isolate for at least 5 days from symptom onset and follow the guidance for those who test positive for COVID-19 or restart this tool and choose “I tested positive for COVID-19”
  • If your test result is negative:
    • If you took the test with a health care provider or at a testing site, you can stop isolating
    • If you used an at-home test, you should continue to isolate and take a second test at least 24 hours later. If that test is negative, you can stop isolating.
    • Continue to monitor your symptoms and wear a well-fitting mask around others until {{AddDaystoCovidExposureDate(10) | date:'MM/dd/yyyy'}}

Please note: Health care personnel, congregate setting staff and individuals who work in or attend child care or school settings should check with their workplace or school about their policies for returning to work or school.

If you have questions or concerns about your symptoms, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you are experiencing COVID-19 symptoms and are still awaiting your test result, please follow the below guidance.

While awaiting your test results, you should:
  • Stay inside your home and safely separate from other people (isolate)
  • Wear a well-fitting mask when you are not able to separate from others, including at home
  • Monitor your symptoms closely. If you have an emergency warning sign (including trouble breathing, chest pain or new confusion), seek emergency medical care immediately.
  • To request a Take Care Package, Please click here.
If your test result is positive:
Continue isolating and follow the guidance for those who test positive for COVID-19 or restart this tool and choose “I tested positive for COVID-19”
If your test result is negative:
  • If you took the test with a health care provider or at a testing site, you can stop isolating
  • If you used an at-home test, you should continue to isolate and take a second test at least 24 hours later. If that test is negative, you can stop isolating.
If you have questions or concerns about your symptoms, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you are experiencing COVID-19-like symptoms and received a negative result on the COVID-19 test you took after your symptoms began, please follow the below guidance.

If your test result is negative:
  • If you took your test with a health care provider or at a testing site, you do not have to isolate
  • If you used an at-home test, you should isolate and take a second test at least 24 hours later. If that test is negative, you can stop isolating.



If you have questions or concerns about your symptoms, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.

As you are experiencing COVID-19 symptoms and have not taken a COVID-19 test since your symptoms began, please follow the below guidance.

Get tested and stay inside your home and away from other people (isolate) while awaiting your test result.

If you are not able to get tested:
  • Stay inside your home and safely separate from other people (isolate) until at least {{AddDaystoCovidSymptomsDate_NotknownExposure(5) | date:'MM/dd/yyyy'}}
  • If you are moderately to severely immunocompromised or unable to wear a mask for 5 full days (this includes children under age 2, who are not recommended to wear masks), isolate until at least {{AddDaystoCovidSymptomsDate_NotknownExposure(10) | date:'MM/dd/yyyy'}}
  • Wear a well-fitting mask when you are not able to separate from others, including at home
  • Monitor your symptoms closely. If you have an emergency warning sign (including trouble breathing, chest pain or new confusion), seek emergency medical care immediately.
  • Reach out to a health care provider
  • To request a Take Care Package, Please click here.
If you have questions or concerns about your symptoms, reach out to a health care provider.

The NYC Test & Trace Corps COVID-19 Resources page can help you find whatever support you may need, including the below. You can also call our hotline at 212-COVID19 (212-268-4319) to be connected to these services. Resource navigators are available Monday to Thursday, 9 a.m. – 9 p.m. and Friday, Saturday, Sunday and holidays, 9 a.m. – 6 p.m. Outside these hours, you can leave a voicemail and someone will call you back.